Awesome Studios needed a comprehensive solution for:
👉 User-friendly account creation
👉 Intuitive scheduling system
👉 Smooth checkout process
To tackle this, I:
🔍 Conducted user research to understand patient needs
📊 Analyzed existing healthcare e-commerce platforms
👥 Collaborated with stakeholders to align on project goals
Using a mobile-first approach, I focused on:
✅ Creating a cohesive style guide
✅ Developing multiple concept wireframes
✅ Conducting A/B testing for optimal user flows
✅ Iterative user testing to refine the experience
Scheduling Flow:
📅 Intuitive appointment booking interface
🔄 Flexible rescheduling options
📱 Mobile-optimized design for on-the-go booking
Checkout Process:
💳 Streamlined payment flow
🔒 Secure handling of sensitive health information
📝 Clear summary of services and costs
Throughout the design process, I conducted:
👉 Multiple rounds of A/B testing on key flows
👉 User testing sessions to validate design decisions
👉 Stakeholder reviews to ensure alignment with business goals
The final stage involved:
🛠️ Building out the designs on Builder.io
👥 Cross-disciplinary discussions on interactions
🚀 Seamless handoff to the backend engineering team
The project culminated in:
📱 A fully functional MVP deployed on the I Think I Have website
🎨 Comprehensive style guide for future scaling
📊 User testing results and recommendations for future iterations
By streamlining the urgent care experience, I Think I Have aims to improve urgent care accessibility and patient satisfaction. 🌟