Mental health care in the U.S. faces a critical challenge: continuity of care. 📉
Key issues identified:
👉 Fragmentation and disruption of care
👉 Patients not following through with treatment recommendations
👉 Premature termination or plateauing progress
To tackle this, I conducted extensive research, including:
🔍 Competitive analysis of platforms like Ginger, Lyra Health, and TalkSpace
👥 User interviews with therapists and patients
📊 Review of evidence-based treatment models
Using a double-diamond approach combined with atomic design principles, I focused on:
✅ Thorough research before mockup creation
✅ Iterative low-fidelity wireframing
✅ Usability testing at each stage
This process ensured a solid foundation before moving to high-fidelity designs.
Karuna's dual-platform approach addresses both therapist and client needs:
For Clients:
📱 Engaging dashboard for easy treatment access
🧘 Self-help lessons in 'Explore' section
📈 Interactive assessment progress tracking
💬 Messaging with mental health emergency button
For Therapists:
🛠️ Utility-focused dashboard
📚 Intervention library in 'Explore'
📝 Therapy template creation in 'Toolbox'
👥 Easy client communication switching
Throughout the design process, I conducted multiple rounds of usability testing:
👉 Low-fidelity wireframe testing
👉 Iterative refinement based on user feedback
👉 High-fidelity mockup validation
This ensured the final product met both therapist and client needs effectively.
The project culminated in:
📱 Full working mobile prototypes for both therapist and client platforms
🎨 Comprehensive design system for future scaling
📊 User testing results and recommendations
By leveraging LMS concepts, Karuna aims to deliver scaled facility treatments at a private practice level, revolutionizing mental health care continuity and improving patient outcomes. 🌟
